Stacey is amazing. I have called her two times for some plumbing issues I had. Right away she told me they are a family owned business and not equipped to handle the jobs I described. Many companies would send someone anyway, however she knew I would be better served by using another company. She actually sent me a referral that worked out great! I hope I don't have any more plumbing issues soon, but if I do I know Cohen Plumbing won't steer me wrong or rip me off. Such a great pleasure to deal with a business that places their customers first. This is why they have earned my respect. Keep up the great work. You will definitely keep busy treating people like you have. Thanks Stacey!
Prompt, courteous, reasonable. These are just a few words of many I can use to describe Cohen Plumbing. I have used them on many occasions for both of my homes & happily refer them to friends. They will also leave your house cleaner than it was before they got there!
Terrible management although the plumber himself is very polite, but his wife (manager) extremely rude, over one small misunderstanding on scheduling she used a very rude tone with me, saying "that SHE runs HER business, NOT people.." I understand her frustration, but there is a certain way a "professional" should speak to a customer. If she doesn't have people to hire her, then she has no business.. so I suggest she change her attitude toward potential customers..her response was disrespectful, unprofessional, and unnecessary. Plus the services were slow... I called two weeks ago and still nothing.. if you want better services and to be treated with respect I suggest you call some other plumbing company because this one is lacking in that area.
I called Cohen Plumbing because of the positive reviews. Stacey set up the appoinment, Nicky came and fixed the problem. They were quick to come out to my house, they were reasonably priced and they are knowlegeable. If I have any other plumbing issues, I will call Cohen.
Cohen Plumbing is a US Plumber based in Boca Raton, Florida. Cohen Plumbing is located at 21540 Yellowstone Park Dr, Boca Raton, FL 33428, USA.
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